Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
RiAiStore offers various kind of Payment Methods as shown below :-
1. Credit Card
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)
2. Invoice / Cheque / Offline Bank Transfer
Bank : Maybank
Bank Account : 1142 7224 5584
Account Name : Lum Yen Ping
After you made the payment, please send us the payment details of :-
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : HelloRiAiStore@gmail.com
Note: Kindly take note that we will only be able to ship out your purchases upon receiving payment confirmation. Thank you for your kind understanding.
Q. How do I change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. How long does the delivery usually takes?
If the stocks are currently available, it will take about 3-7 working days for in-bound delivery. For deliveries beyond M'sia, if the stocks are currently available, it will take approximately 7 - 14 working days, depending on the country of delivery.
For stocks that require pre-order or out-of-stocks, especially for hand-crafted products that are made in small batches, do check with our customer service prior to placing orders and we will advise the delivery period accordingly.